Terms and Conditions
Terms and Conditions
By accessing this website or using our gas stove and gas hob repair services, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all service bookings, technician visits, and use of website content.
1. Service Scope
We provide doorstep gas stove and gas hob repair services for domestic use only. Our services include inspection, diagnosis, repair, servicing, and basic maintenance of gas stoves, gas hobs, and auto ignition systems. Services are provided based on the appliance condition and the issue reported by the customer.
2. Booking & Service Requests
Service requests can be made via phone call, WhatsApp, or through the website. By booking a service, the customer confirms that all shared details such as address, contact number, and appliance information are accurate. Service availability and same-day service depend on technician availability and location.
3. Inspection & Diagnosis
Some appliances may require inspection before repair. Any inspection or visiting charges, if applicable, will be communicated in advance. Final repair charges are confirmed only after physical inspection by the technician.
4. Pricing & Payments
All charges are explained clearly before repair work begins. Pricing depends on the nature of the issue, spare parts required, and service complexity. Payments are to be made after service completion unless agreed otherwise. We do not support hidden charges or forced replacements.
5. Spare Parts
We use genuine or compatible spare parts based on availability and appliance requirement. Spare part warranties, if any, are limited to the manufacturer or supplier terms and do not cover misuse or normal wear and tear.
6. Service Warranty
Service warranty, if provided, applies only to the specific repair carried out and for the mentioned duration. It does not cover unrelated faults, future issues, misuse, accidental damage, or modifications made after the service.
7. Customer Responsibilities
Customers must ensure safe access to the appliance and inform the technician about any previous repair attempts, modifications, or known issues. The service area should be safe and accessible at the time of repair.
8. Cancellation & Rescheduling
Customers may cancel or reschedule service requests by informing us in advance. Late cancellations after technician dispatch may result in a visit or inspection charge.
9. Limitation of Liability
Our responsibility is limited to the service provided. We are not liable for indirect, incidental, or consequential damages arising from appliance misuse, pre-existing conditions, delayed repairs, or external factors beyond our control.
10. Intellectual Property
All website content including text, images, layout, and branding is the property of the website owner and may not be copied or reused without permission.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the applicable local courts.
Disclaimer
The services provided through this website are independent repair services. We are not an authorized service center of any gas stove or gas hob brand unless explicitly stated. Brand names, logos, and trademarks mentioned on the website are used only for identification and reference purposes.
Repair outcomes may vary depending on appliance condition, usage, and age. While our technicians follow standard safety procedures, gas appliances involve inherent risks. Customers are advised to stop using the appliance immediately in case of strong gas smell or leakage and contact us for guidance.
The website owner is not responsible for damages caused due to misuse, unauthorized repairs, delayed service requests, or failure to follow safety instructions. Information provided on the website is for general service understanding and may be updated without prior notice.
12. Changes to Terms & Disclaimer
We reserve the right to update or modify these Terms and Conditions and Disclaimer at any time without prior notice. Continued use of the website or services indicates acceptance of the revised terms.
13. Contact Information
For any questions regarding these Terms, Conditions, or Disclaimer, please contact us through the details available on the Contact Us page.